A virtual phone number has no physical phone line or presence required in it. Global bussness can do anywhere vertical & manage calls remotely 24x7. Calls can route through virtual numbers that can track and monitor for performance. Global businesses can use virtual number incomeing calls route to the right agents based on an IVR input.
Automated call distribution feature automatically redirect customers calls to the agents based on their requirements.
Get complete campaign reports, analytics, and caller location for all inbound calls directed from virtual numbers.
Auto redirect customer calls to the idle agents based on the caller history and location.
Global UC virtual number integrates with salesforce and other leading CRM Softwares. Synchronize customer information from distributed sources to create a customizable dashboard.
You can now handle maximum calls together at a time and increase your call pick-up ratio with a virtual number no need to worry about the peak hour call flow.
Get virtual numbers from global markets to make your business location skeptic.
Receive 24/7/365 support to function smoothly and run your business's highly professional identity.
Avoid investing in infrastructure. Global UC’s virtual number solution customizes IVR flow, facilitates CRM integrations and provide API’s to cater to a client’s business needs.
We support traditional PSTN and VOIP calling in international markets through Microsoft Teams app
A virtual number routes calls to your deportment or agents so you never miss a business lead. Monitor, record and respond to the required incoming business call to manage customer expectations and take the conversion.
Rate the conversations and measure the callers sentiment with customers to categorize leads spotting with the auto-identify keyword feature.
All your conversations and customer informations are routed through one number.
The virtual number gives you the pliability to manage the business without being stuck in your place. You can manage your business calls anytime, anywhere by forwarding calls to your mobile phone.
Virtual number solutions can protect the identity of both employees and clients by masking personal numbers.
Intelligent call routing detects the idle agents and directs customer calls to them.