User Enablement

Microsift Teams – Enable users for Direct Routing
We offer world class hosted solutions for business.
With Collaboration and Mobility as the key aspects of business communications, the term 'UCC Solutions' has been evolved.
Empower the workforce with an all-in-one collaboration tool, helping everyone get work done.

We ensure that your offices across locations are connected with seamless bridging, call launching, call scheduling, audio conferencing, and reporting. Your employees can work from anywhere without disruptions using our unified communication and collaboration tools.

Our flexible, cost-effective, and customized solutions enable enterprises to bring their workforce together in a place that makes it intuitive for people and work to keep connected to transform teamwork.

Global Unified Communications collaboration tools facilitate borderless growth

With Globel UCaaS, you get higher efficiency, borderless growth, and boost to your business to a new heights. Our UCaaS offers flexibility, resilience, customization, and open solutions that seamlessly integrate with the existing framework. This enhances the end-user experience.

UCaaS enables essential functionality
Voice

We offer a wide range of phone services, including call routing, forwarding, recording, and more.

Conferencing

Get seamless one-to-one and group conferencing for meeting solutions

Collaboration tolls

Our UCaaS solution will help you integrate it into your workflow from scheduling tasks to managing projects.

Benefits
Microsoft O365 – Teams Integration

Allow your Microsoft Teams user the ability to make and receive calls using Direct Routing. Integrate with the PBX for advanced functionality and access unlimited calling plans.

Call queue wallboard

The call queue wallboard enables you to monitor call queue status in real time. Find out how many callers are waiting in your queues, and the number of missed and answered calls. The management will be able to monitor the performance of each agent in real time and adjust the staffing accordingly.

Queue call-back

In contrast to call queues, this feature allows callers to be added to a list and automatically called when a user becomes available. Saving waiting time for your callers. apps within a single workspace.

Call parking

You can park inbound calls and play advertisements while callers wait, then set the time limit and a failover destination.

Secure voice

SRTP adds an additional layer of security to VoIP calls. The voice on our network will be encrypted to prevent intruders from sniffing your calls.

Custom dial plans

Create custom dial plans and assign them to users to restrict international dialing.

Reporting

Analyze your company's and team's calling metrics. Besides the number of missed calls, you can see the most productive users and various call queue statistics.

Inbound number

Order and activate your phone numbers instantly in over 40 countries. Existing numbers can be ported. Connect your inbound numbers to the cloud PBX and take advantage of all features.

Voicemail

You can configure your voicemail to be sent to the email or to be played back on your device. Using the Teams app, you can upload or record your own greeting.

Time conditions

Route calls are based on time, day, month, and year. Configure how calls are handled after hours, during weekends for example.

Voice menu

Auto-attendants can direct callers to the appropriate department. Press 1 for support, 2 for sales or 3 for accounts. With our call-flow diagram, multi-level IVRs can be created.

Call transfer

Transfer calls to a mobile phone or a landline using an internal short code or extension number.

Expend or collapse
Discover our versatile UCaaS Solutions

Microsoft Teams Solution

Microsoft Teams with UCaaS ensure a flexible solution for video and audio conferencing, online meetings, routing, etc.

We offer world class hosted solutions for business.
We have bundled everything you need in one place
Simplified

Your distributed teams can easily connect and grow with our world-class technology.

Flexible

A Global UC Best-in-Call IP network ensures seamless and economical international communication.

Secure

For any enterprise, protecting data is of utmost importance. Our advanced security ensures its safety.

Seamless

Growing productivity and global growth are sure outcomes of UCaaS.

Keep your Team Communications streamlined

Getting in touch with the team members can be as easy as a click. Send a quick message and escalate to a call if necessary. Our UCC Client offers all the tools you need for modern business communications in one place.

organizational Unified Communications and Collaboration Solutions
Collaborate from
Meeting Rooms

Increase engagement, performance, and collaboration from the meeting room for each user. Our UCC Client provides premium quality video and audio conferencing and screen sharing capabilities for up to 200 participants in a secure meeting room.

With the ability to communicate with anyone, any time, and anywhere, you can take collaboration to a different and more meaningful level.

Unified Communications Solutions Provider - GlobalUC
Our Pricing
Our Pricing Plans
Standard Plan
Features included
  • Unlimited user to user calls
  • Unlimited PSTN Calls to USA and Canada
  • Unlimited Fax
  • Unlimited Audio conferencing
  • Unlimited Incoming Calls from anywhere
  • Business Toll/Toll-Free Numbers in over 60 Countries
  • Auto Attendant / Digital Receptionist
  • Team Messaging
  • Web Conferencing - 25 Participants
  • Desktop Sharing / File Sharing
  • White Board
  • Click to Call / Meet



Professional Teams DR Plan
*standard plan features plus
  • Microsoft Teams Direct Routing
  • Unlimited PSTN Calls to USA and Canada
  • Unlimited Fax
  • Unlimited Audio conferencing
  • Unlimited Incoming Calls from anywhere
  • Business Toll/Toll-Free Numbers in over 60 Countries
  • Auto Attendant / Digital Receptionist
  • Hot Desking
  • Contact Center
  • Web Conferencing 100 Participants
  • Voice Mail Transcription
  • Call Queues & Reporting
  • Barge in / Listen in / Whisper / Call back


Enterprise Plan
*Professional Teams Plan Features Plus
  • CRM Integration with Salesforce, Zendesk, Zoho and more
  • Receive CRM Calls into Microsoft Teams Client
  • Make dial-out calls using CRM with Teams
  • Automatic Call Recording
  • Unlimited Call Recording
  • Skill-based Routing
  • Real Time Statistics & Monitoring
  • Switchboard
  • Wallboard
  • Website Live Chat
  • Custom SMTP Server
  • Web Conferencing 250 Participants
  • Custom IP Phone logo
  • Inbuilt Failover
  • 24*7 Support