We ensure that your offices across locations are connected with seamless bridging, call launching, call scheduling, audio conferencing, and reporting. Your employees can work from anywhere without disruptions using our unified communication and collaboration tools.
Our flexible, cost-effective, and customized solutions enable enterprises to bring their workforce together in a place that makes it intuitive for people and work to keep connected to transform teamwork.
With Globel UCaaS, you get higher efficiency, borderless growth, and boost to your business to a new heights. Our UCaaS offers flexibility, resilience, customization, and open solutions that seamlessly integrate with the existing framework. This enhances the end-user experience.
We offer a wide range of phone services, including call routing, forwarding, recording, and more.
Get seamless one-to-one and group conferencing for meeting solutions
Our UCaaS solution will help you integrate it into your workflow from scheduling tasks to managing projects.
Allow your Microsoft Teams user the ability to make and receive calls using Direct Routing. Integrate with the PBX for advanced functionality and access unlimited calling plans.
The call queue wallboard enables you to monitor call queue status in real time. Find out how many callers are waiting in your queues, and the number of missed and answered calls. The management will be able to monitor the performance of each agent in real time and adjust the staffing accordingly.
In contrast to call queues, this feature allows callers to be added to a list and automatically called when a user becomes available. Saving waiting time for your callers. apps within a single workspace.
You can park inbound calls and play advertisements while callers wait, then set the time limit and a failover destination.
SRTP adds an additional layer of security to VoIP calls. The voice on our network will be encrypted to prevent intruders from sniffing your calls.
Create custom dial plans and assign them to users to restrict international dialing.
Analyze your company's and team's calling metrics. Besides the number of missed calls, you can see the most productive users and various call queue statistics.
Order and activate your phone numbers instantly in over 40 countries. Existing numbers can be ported. Connect your inbound numbers to the cloud PBX and take advantage of all features.
You can configure your voicemail to be sent to the email or to be played back on your device. Using the Teams app, you can upload or record your own greeting.
Route calls are based on time, day, month, and year. Configure how calls are handled after hours, during weekends for example.
Auto-attendants can direct callers to the appropriate department. Press 1 for support, 2 for sales or 3 for accounts. With our call-flow diagram, multi-level IVRs can be created.
Transfer calls to a mobile phone or a landline using an internal short code or extension number.
Microsoft Teams Solution
Microsoft Teams with UCaaS ensure a flexible solution for video and audio conferencing, online meetings, routing, etc.
Your distributed teams can easily connect and grow with our world-class technology.
A Global UC Best-in-Call IP network ensures seamless and economical international communication.
For any enterprise, protecting data is of utmost importance. Our advanced security ensures its safety.
Growing productivity and global growth are sure outcomes of UCaaS.
Getting in touch with the team members can be as easy as a click. Send a quick message and escalate to a call if necessary. Our UCC Client offers all the tools you need for modern business communications in one place.
Increase engagement, performance, and collaboration from the meeting room for each user. Our UCC Client provides premium quality video and audio conferencing and screen sharing capabilities for up to 200 participants in a secure meeting room.
With the ability to communicate with anyone, any time, and anywhere, you can take collaboration to a different and more meaningful level.