Privacy Policy

Global UC Privacy Policy

Global UC is committed to providing you the highest level of customer service. This includes protecting your privacy. You would need to read this policy in conjunction with our Terms and Conditions.

1. Collecting personal information

Global UC collects personal information in a number of ways, including:
  • From you directly, when you provide information on your contact details, date of birth, how you will pay for the product or service and your bank details, by phone or in application forms, or when you submit your personal details through our web sites
  • From third parties such as credit reporting agencies or your representatives
  • From publicly available sources of information

2. Your personal information may be used to:

  • Verify your identity
  • Help subscribe to Global UC services
  • Send you invoices for the Global UC service you have used
  • Provide the services you require
  • Manage and administer those services, including charging, billing and collecting debts contact you in any way (including mail, e-mail, phone, visit, text or multimedia messages) about products and services offered by us.
  • Inform you of ways the services provided to you could be improved
  • Check credit-worthiness and fraud, hence using related agencies
  • To provide secure Services to you.
  • Understand your information and communication needs so Global can provide you with better service
  • Maintain and upgrade Global UC Services infrastructure, including testing and upgrading of these systems to provide better features.
  • We may monitor and record communications with you (including phone conversations and e-mails) for quality assurance and compliance.

3. Protecting information

We have strict security measures to protect personal information. This includes following certain procedures (for example, checking your identity when you phone us) and encoding data on our websites.

4. Global UC's Website

  1. When you first give us personal information through our website or if you communicate with us using the internet, we may occasionally e-mail you about our services and products. But we will give you the choice as to whether or not you would like us to contact you via e-mail. You can always send us e-mail at the address below, at any time if you change your mind.
  2. Please note that the nature of the Internet may cause your communications to go through a number of countries before they are delivered. Also, please note that communications over the Internet, such as e-mails and web mails (messages sent through a website), are not protected unless they have been encrypted. We cannot accept responsibility for any unauthorized access or loss of personal information that is beyond our control.
  3. On our website, 'cookies' are generally used to study how people use our site. A cookie is information that is stored on your computer's hard drive which records how you have used a website. It helps us improve and upgrade our website based on our potential/customers’ requirements. This means that when you go back to our website, it can give you customized options based on the information it has stored about your last visit. You can generally modify the settings of your browser to prevent it from accepting cookies.
  4. If you do not want us to use cookies in your browser, you can set your browser to disallow cookies or to let you know when a website attempts to put a cookie on your computer. Then again, you may not be able to use some of the products or services on our website without cookies.

5. Cookie Policy

A cookie is a small piece of text sent to your browser by a website you visit. It helps the website to remember information about your visit, like your preferred language and other settings. That can make your next visit easier and the site more useful to you. Cookies play an important role. Without them, using the web would be a much more frustrating experience.

We use cookies for many purposes. We use them, for example, to remember your preferences, to count how many visitors we receive to a page, to help you sign up for our services, to protect your data, or to remember your settings.

Cookie NameProviderUsageExpiryType
_RequestVerificationToken Helps prevent Cross-Site Request Forgery (CSRF) attacks. 20 Minutes HTTP
_ga Registers a unique ID that is used to generate statistical data on how the visitor uses the web site. 2 Years HTTP
_ga_# Used by Google Analytics to collect data on the number of times a user has visited the web site as well as dates for the first and most recent visit. 2 Years HTTP

How to Control Cookies Manually?
You can set your browser:

  • To allow all cookies
  • To allow only 'trusted' sites to send them
  • To accept only those cookies from websites you are currently using.

We recommend not to block all cookies because website uses them to work properly. Please read below points to find out how to manage cookies in the major browsers.

Google Chrome: Click on the “Menu” tab in the upper-right corner and then click on “Settings”. To block cookies: Settings → Click on “Advanced” to expand → Under Privacy and Security, Click on “Content Settings” → Click on “Cookies” → To block cookies, Click on toggle button next to this line “Allow sites to save and read cookie data (recommended)“ → This will block the cookies. To check cookies: Settings → Click on “Advanced” to expand → Under Privacy and Security → Click on “Content Settings” → Click on “Cookies” → See all cookies and site data → Click on the website and check the cookies used in that particular site.

Mozilla Firefox: Click on the Menu tab in the upper-right corner → Click on Options → In the left side navigation, Click on Privacy and Security → Under History, Select “Use Custom setting for history” from the Drop down → Click on Show Cookies Buttons → Select the file which you want to remove and then click on remove selected button.

Internet Explorer: Open Internet Explorer → Click on Tools menu in the upper-right corner → Click on Internet Options → This will open a window with many tab → Click on Privacy tab → Under Settings, move the slider to the top to block all cookies or to the bottom to allow all cookies → Then click Apply. Open Internet Explorer → Click on Tools menu in the upper-right corner → Click on Internet Options → This will open a window with many tabs → Click on Privacy tab → Click on Sites button → Enter site name and then click Allow or Block button → If user clicks block button, that website is not allowed to use cookies in IE → Then click Apply.

Safari: Open Safari → Click on Preferences from Safari menu → Go to Privacy tab → Click on “Remove all Website data” to remove all the stored data → Click Remove now button from the pop-up → Click on Details button under “Remove all Website data” → Select the sites you want to remove the data → Click Remove → Click Done. To find information relating to other browsers, visit the browser developer's website.