We help enterprises to get connected to the right user by setting up an IVR or Menu system to reach the right user or department, without human interaction.
We offer an industry best cloud auto attendant solution which is used to configure call flow (IVR or Menu system) for external and internal callers move through a menu or IVR system to reach the right users or departments like sales, support, accounts, etc., in your organization.
Greet callers professionally
Route calls to the right extension
Eliminate the cost of a full-time receptionist
Our industry best speech recognizing technology helps the users to navigate the menu through their voice to eliminate DTMF issues in the devices and it saves time for entering the user names or department names.
Our cloud auto attendant system has an intelligent call queue mechanism to hold and distribute calls to the users based on the priority set up. Multiple phone numbers configured to a Call Queue for load balancing.
Set up a call flow to reach different users or departments at other times of the day. The unattended calls will go to voice mail due to the user busy or other reasons, so you will not miss a inbound calls.
With call routing, take charge of your business calls, and manage your business professionally and exactly the way you want.
Your professional greeting is very important as it can be the first a caller has with your company. You create an easy, yet powerful company greeting to reinforce your business image and leave an enduring impression.
With Auto Attendant's Extensions feature, you can direct callers to the right department or employee. Users can set up Customer Service, for instance - it comes with voicemail, email notifications, custom greetings, and call forwarding capabilities.
Make it easy and faster your callers to connect to people in your company. Your Dial-by-Name directory will save your prospects, customers, and employees time and provides callers a far better experience interacting together with your company.