CALL ROUTING

call routing

A refined call handling system for your business

To handle your calls and set up various routing instructions depending on your schedule, you can easily build online rules and modify your routing rules as much as you want.

Global UC Auto-Attendant answer in many ways.

Ensured No Calls Missed

You may create answering rules to forward significant calls to all your numbers, such as home and office, with your Call Routing service enabled. You will never have to worry about missing any important business call with these routing rules in place, whether you are at home or on the road.

Align Calls

Create detailed instructions from your online message center to allow important callers to reach you at any time and the rest of the calls to get through only at certain times of the day. You may also decide which calls you can send to voicemail.

Balanced Profession

Call Routing allows you to decide when you want to take business calls and when you want to route them to colleagues. The call management system helps to build your workday around your life and not the other way around.

Customer Experience

Call routing lets customers not only fulfill their needs efficiently but also have a better experience overall. Call routing enables a more personalized and productive customer experience by predicting customer needs and automating behavior where feasible.

Benefits

Reduced Waiting Time

Better Customer Service

Quicker Resolution

Less missed calls